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Federal No Surprises Act

Writer's picture: Emily PasternakEmily Pasternak

I have sent out an email on 1/20/2022 regarding some changes to help implement protections from the Federal No Surprises Act. Effective January 1, 2022, this Act affects out-of-network providers and facilities in non-emergency settings.

A copy of the Blank Waiver of Patient Rights is posted on the provider site and attached to the complete email.

Key Highlights of our changes include:

- Out-of-Network Patients must sign or decline the right to out-of-network balance billing AND their decision must be communicated to your biller for any dates of service after 1/1/2022.

- All new patients who are out-of-network will be emailed a copy of the pre-filled waiver along with a copy of the Verification of Benefits. Providers are responsible for following up with the patient for a signature and decision to continue care.



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Our Billers will not discuss patient balances, bills or benefits over the phone. We can not accept payments on behalf of your provider, payments should be made to your midwife directly. Please email Emily at the email provided below with any questions for further assistance. Thank you!

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